Dear Valued Clients,
Re: Participation in the SMS Sender Registration Scheme
In order to help residents verify the identities of SMS senders and to prevent the public from falling victim to phishing SMS scams, the Hong Kong Office of the Communications Authority (“OFCA”) has implemented the “SMS Sender Registration Scheme” (“Scheme”).
We are pleased to inform you that JMC Capital Group Limited (“the Group”) has registered under OFCA’s SMS Sender Registration Scheme and is now recognized as an “Accredited Sender”. One-way SMS sent by JMC Capital International Limited, a subsidiary of the Group to clients with Hong Kong-registered mobile numbers will display the registered sender name “#JMCI”.
Please note that the Scheme does not apply to:
1. SMS messages of which receiving parties are expected to reply to the senders via phone numbers (two-way SMS);
2. Local subscribers of Single-Card-Multiple-Numbers / One-Card-Two-Numbers mobile service provided by non-Hong Kong operators; and
3. Mobile numbers registered outside Hong Kong.
For more details on OFCA’s SMS Sender Registration Scheme, please visit:
https://www.ofca.gov.hk/en/consumer_focus/guide/hot_topics/ssrs/index.html .
Registered participants of the Scheme are recorded in a register established by OFCA and you may either refer to this register or contact us directly to verify the sender’s identity or the authenticity of the SMS messages.
Anti-Fraud Reminder
Recent incidents have involved fraudsters impersonating financial institutions to send SMS containing malicious hyperlinks, with the aim of capturing personal login credentials and executing unauthorized trades, resulting in financial loss to victims. To safeguard your account and assets, please remain vigilant and observe the following precautions:
1. No Hyperlinks re-directing for login via Electronic Messages - We will never send you a hyperlink by electronic messages (including SMS and emails) which re-direct you to log into your trading account. As such, genuine SMS from us will not contain any embedded hyperlinks. Always access your account by visiting our official website or mobile application directly.
2. Remain Vigilant - Even if you receive SMS with the prefix “#”, you should remain vigilant and not click on any embedded hyperlinks. If you accidentally click on the embedded hyperlinks and are thus redirected to any websites or mobile applications, you should not enter any sensitive or confidential personal information, such as user credentials and OTPs for logging onto your account.
3. Regular Account Activity Checks - Periodically review all account-related notifications—such as login alerts, password reset messages, trade execution notices and account-data change alerts—to detect any unusual activity promptly.
4. Enable Internet-Trading Execution and System Login Notifications - We strongly recommend you activate real-time notifications for trade executions and system login. Early notification helps you identify any unauthorized transactions swiftly so that you can take measures to mitigate hacking risks and protect your trading account. Where you have chosen to opt out of receiving trade execution or system login notifications, you may always choose to opt in of receiving such notifications.
5. Trusted Fraud-Prevention Resources - You may consult the following websites and mobile apps for reliable fraud-detection information and resources:
I. Cyber Defender Scameter (https://cyberdefender.hk/en-us/scameter ), to verify whether a website, telephone number, or email address may be involved in fraudulent activities
II. “Scameter+” Mobile App ,which can issue real-time alerts if it detects that you are attempting to visit a potentially fraudulent website.
III. Securities and Futures Commission Alert List (https://www.sfc.hk/en/alert_list )
IV. Cyber Defender (https://cyberdefender.hk/en-us )
V. Anti-Deception Coordination Centre (https://www.adcc.gov.hk/en-hk/home.html )
VI. Investor and Financial Education Council (https://www.ifec.org.hk/web/en/index.page )
6. Please beware of scammers impersonating JMC to carry out fraud, using phishing SMS, WhatsApp groups, or fake applications to steal your money.
If you suspect any unauthorized trading activity in your account, you should promptly contact our Customer Services Department, and please report it to the Hong Kong Police as appropriate. Should you have any doubts about any message you received, please contact our Customer Service Department immediately for verification to ensure the security of your personal data and funds. We appreciate your continued trust and support. We remain committed to enhancing our service standards and providing you with a secure and convenient communications platform.
Should you have any questions, please contact our Customer Services Department (CS Hotline: +852 2205 2588 / 6888 8688) or email to cs@jmccapital.com.hk.
Yours faithfully,
JMC Capital Group Limited